De-escalation and
Active Threat
Response Training
Active Threat
Response Training
Prepare your staff in the event of the unthinkable
In today's dynamic hospitality landscape, ensuring the safety and security of your guests and staff is paramount. Equip your team with the essential skills they need to effectively handle challenging situations with confidence.
Why De-escalation & Active Threat Response Training Matters:
Employee Confidence & Safety
Empower your team with the knowledge to de-escalate conflicts swiftly and professionally, boosting confidence to safely handle any situation.
Optimal Risk Mitigation
Minimize potential risks by providing comprehensive training that prepares your staff to identify, anticipate, and respond to threats before they escalate.
Enhanced Guest Safety & Overall Experience
By proactively addressing potential threats, you can create a safer environment for your guests, fostering loyalty and positive reviews.
Highlights of this Training Program:
De-Escalation and Active Threat Response training is available as an online/self-paced course or as an in-person/classroom instruction training.
- Videos scenarios included in the course:
- Videos scenarios included in the course:
- Situational Awareness
- Property Policies & Procedures
- Theft / Vandalism
- Underage Party
- Walking a Guest
- Volatile Guest
- Targeted Employee Violence
- Disruptive Interloper
- Mass Assailant
- Property Policies & Procedures
- Theft / Vandalism
- Underage Party
- Walking a Guest
- Volatile Guest
- Targeted Employee Violence
- Disruptive Interloper
- Mass Assailant
- Created by hospitality safety experts for the hospitality industry
- Created by hospitality safety experts for the hospitality industry
- Additional videos specific to restaurant scenarios available
- Available in English & Spanish
- Additional videos specific to restaurant scenarios available
- Available in English & Spanish
Take Proactive Steps Today to Safeguard Your Establishment & Elevate Your Standards of Safety
Looking for Additional Security Training & Certification?
Certified Lodging Security Officer (CLSO)
General and hospitality-specific safety and security techniques that employees need to know to ensure effective security at lodging and hospitality properties.
Certified Lodging Security Supervisor (CLSS)
Contact Us for Security Solutions for
Your Organization
Your Organization
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