Elevate Next-Generation Hospitality Managers
Develop Your Leaders with Certified Hospitality Manager (CHM) Learning Suite
A comprehensive online training program from the American Hotel & Lodging Educational Institute that hones the skills needed to manage others, provide training, and exhibit strong leadership skills.
Helps you rapidly upskill new & existing managers
Supports building successful teams & running profitable establishments
Gives your property access to a larger pool of inspired candidates
Increases employee engagement, productivity and retention
Allows better visibility into employee career paths
Boosts recruitment of a better workplace
Properties are looking to quickly upskill new managers but find themselves lacking leadership staff and insufficient internal processes for management development.
Online Training Highlights
Centered on current scenarios so that learners can see themselves in the depictions in the course
Media-Rich Interactive Content
Such as video, animation, and interactive questions that bring real world hospitality situations into the learning
Vetted by the Industry
Manager-level competencies have been developed with the input of key stakeholders and operators to ensure training is relevant and accessible
Allows learners to explore content and offer multiple opportunities to apply concepts learned
Awarded upon completion of the course
Hospitality Manager Topics
Recruiting and Hiring
Learning Suite Features
10-20 minutes per module
PC and mobile friendly
An aid for course instructions
End of module quizzes
No time in position required
Awarded upon each completion
Provide Your Managers with an Industry Recognized Certification.
Watch your managers grow into business leaders committed to your property by earning the Certified Hospitality Manager (CHM) certification.
Certifying Your Staff Can Help:
- Increase retention
- Improve employee productivity & morale
- Reduce turnover
- Increase guest satisfaction
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