Elevate Next-Generation Hospitality Managers

Develop Your Leaders with Certified Hospitality Manager (CHM) Learning Suite

A comprehensive online training program from the American Hotel & Lodging Educational Institute that hones the skills needed to manage others, provide training, and exhibit strong leadership skills.

Helps you rapidly upskill new & existing managers

Supports building successful teams & running profitable establishments

Gives your property access to a larger pool of inspired candidates

Increases employee engagement, productivity and retention

Allows better visibility into employee career paths

Boosts recruitment of a better workplace

Properties are looking to quickly upskill new managers but find themselves lacking leadership staff and insufficient internal processes for management development. 

Online Training Highlights

Hospitality Focused

Centered on current scenarios so that learners can see themselves in the depictions in the course

Media-Rich Interactive Content

Such as video, animation, and interactive questions that bring real world hospitality situations into the learning

Vetted by the Industry

Manager-level competencies have been developed with the input of key stakeholders and operators to ensure training is relevant and accessible

Guided Learning

Allows learners to explore content and offer multiple opportunities to apply concepts learned


Awarded upon completion of the course

Hospitality Manager Topics

Hotel Operations


Recruiting and Hiring

Financial Management

Revenue Management

Learning Suite Features


10-20 minutes per module


PC and mobile friendly

Companion Guide

An aid for course instructions

Knowledge Checks

End of module quizzes


No time in position required


Awarded upon each completion

Provide Your Managers with an Industry Recognized Certification.

Watch your managers grow into business leaders committed to your property by earning the Certified Hospitality Manager (CHM) certification.

Certifying Your Staff Can Help:

  • Increase retention
  • Improve employee productivity & morale
  • Reduce turnover
  • Increase guest satisfaction

Transform your managers into effective business leaders.

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