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The Ninth Edition of
Hospitality Today
by Rocco M. Angelo M.B.A., Florida International University and Michael Cheng, Ph.D., CHE, Florida International University
The American Hotel and Lodging Educational Institute (AHLEI) is excited to announce the release of the ninth edition of Hospitality Today.
This new edition explores the diverse segments within the hospitality and tourism industry.
Highlights of the Ninth Edition
The new edition offers a comprehensive overview of the ever-evolving hospitality field, encompassing topics like hotels, restaurants, events management, tourism, cruise lines, casinos, franchising, ethics in hospitality and more.
The industry's response to tech advancements, and transforming influence of AI
The pivotal role of social media marketing in shaping the industry landscape
The critical role that sustainability initiatives play in long-term viability & responsible growth
Ethical considerations and best practices that guide industry stakeholders in operations & decision making
Table of Contents
1. The Meaning of Hospitality
2. The Travel and Tourism Industry
3. Exploring Hospitality Careers
4. Understanding the Restaurant Industry
5. Restaurant Organization and Management
6. Understanding the World of Hotels
7. Hotel Organization and Management
8. Club Management
9. An Introduction to the Meeting & Events Industry
10. Floating Resorts: The Cruise Line Business
11. Gaming and Casino Hotels
12. The Management of Hospitality Enterprises
13. Franchise is Big Business
14. How Management Companies Manage Hotels
15. Ethics in Hospitality Management
Student Materials
Available in both Print and Digital eBook
Print Textbook ISBN: 978-0-86612-773-8
180-Day eBook ISBN: 978-0-86612-774-5
365-Day eBook ISBN: 978-0-86612-774-5
New Instructor Resources
Includes a Chapter Test Bank, PowerPoints, and an Instructor Manual
Exam & Certificate
The AHLEI Academic Certificate is globally recognized and adds value to students seeking careers in the industry
Highlights of the Ninth Edition
Enhanced features of this edition include compelling case studies, industry insights, and real-world scenarios, all designed to equip hospitality management students with the essential knowledge for a thriving career
Request a Review Copy of the Ninth Edition
Submit the order form to receive your sample copy of the Ninth Edition of Hospitality Today.
Guest experience management and its impact on customer satisfaction & loyalty
Interested in Pricing?
ExamFlexTM Exam ISBN: 978-0-86612-776-9