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The Fourth Edition of
Managing Housekeeping Operations
by William D. Frye Ph.D., Niagara University and Johnny O. Reinholdt, Greystone College
The American Hotel and Lodging Educational Institute (AHLEI) is excited to announce the release of the fourth edition of Managing Housekeeping Operations.
This new edition reflects the evolving demands of housekeeping management, blending foundational principles with current industry practices.
Highlights of the Fourth Edition
Delivers a current, real-world approach to housekeeping management, combining core principles with today's standards in safety, sustainability, and guest service.
Strengthened leadership content, including executive roles & team management strategies
Enhanced cleaning protocols aligned with current guest expectations
Expanded sustainability focus, including ENERGY STAR® and "Going Green" initiatives
Modern sanitation and updated safety practices aligned with regulatory practices
Table of Contents
1. The Role of Housekeeping in Hospitality Operations
2. Environmental and Energy Management
3. Planning and Organizing the Housekeeping Department
4. Housekeeping Human Resource Issues
5. Managing Inventories
6. Controlling Expenses
7. Safety and Security
8. Managing an On-Premises Laundry
9. Guestroom Cleaning
10. Public-Area and Other Types of Cleaning
11. Ceiling, Walls, Furniture and Fixtures
12. Beds, Linens, and Uniforms
13. Carpets and Floors
14. Tubs, Toilets, and Vanities
Student Materials
Available in both Print and Digital eBook
Print Textbook ISBN: 978-0-86612-959-6
180-Day eBook ISBN: 978-0-86612-961-9
365-Day eBook ISBN: 978-0-86612-961-9
New Instructor Resources
Includes a chapter outlines, guides, optional quizzes, and PowerPoint files
Exam & Certificate
The AHLEI Academic Certificate is globally recognized and adds value to students seeking careers in the industry
Highlights of the Fourth Edition
Enhanced features of this edition include compelling case studies, industry insights, and real-world scenarios, all designed to equip hospitality management students with the essential knowledge for a thriving career
Request a Review Copy of the Fourth Edition
Submit the order form to receive your sample copy of the Fourth Edition of Managing Housekeeping Operations.
STR-based service classifications, contemporary hotel segmentation & performance benchmarking insights
Interested in Pricing?
ExamFlexTM Exam ISBN: 978-0-86612-963-3
