Embrace Excellence by Mastering the Basics
Give your hotel & lodging employees a solid foundation in line-level training with the Skills, Tasks and Results Training (START) from AHLEI
The START program offers general foundational knowledge and soft skills training needed in the hospitality industry. Included in each course are concise instructions for training new and prospective employees on how to perform 16 key tasks correctly.
START Programs
Certified Breakfast Attendant
Certified Front Desk Representative
Certified Guestroom Attendant
Certified Kitchen Cook
Certified Maintenance Employee
Certified Restaurant Server
Highlights of this certification program:
Online / Self-Paced
Mobile-first design
Includes knowledge checks & self-assessmentsAvailable in English, Spanish & Simplified Mandarin
Workbook / Classroom Instruction
Student Workbook
Includes quizzes & activitiesAvailable in English
Provide Your Staff with an Industry Recognized Certification.
Watch your employees grow in their hospitality career! Successful candidates who complete the START program and pass the exam will achieve certification.
Certifying Your Staff Can Help:
- Increase retention
- Improve employee productivity & morale
- Reduce turnover
- Increase guest satisfaction
Certified Breakfast Attendant Purchasing Options
- Please note that the exam is always packaged with the training material. Exams are not for sale separately.
Certified Front Desk Representative Purchasing Options
- Please note that the exam is always packaged with the training material. Exams are not for sale separately.
Certified Guestroom Attendant Purchasing Options
- Please note that the exam is always packaged with the training material. Exams are not for sale separately.
Certified Kitchen Cook Purchasing Options
- Please note that the exam is always packaged with the training material. Exams are not for sale separately.
Certified Maintenance Employee Purchasing Options
- Please note that the exam is always packaged with the training material. Exams are not for sale separately.
Certified Restaurant Server Purchasing Options
- Please note that the exam is always packaged with the training material. Exams are not for sale separately.
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for Your Organization
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