Embrace Excellence by Mastering the Basics

Give your hotel & lodging employees a solid foundation in line-level training with the Skills, Tasks and Results Training (START) from AHLEI

The START program offers general foundational knowledge and soft skills training needed in the hospitality industry. Included in each course are concise instructions for training new and prospective employees on how to perform 16 key tasks correctly.

START Programs

Certified Breakfast Attendant

Certified Front Desk Representative

Certified Guestroom Attendant

Certified Kitchen Cook

Certified Maintenance Employee

Certified Restaurant Server

Highlights of this certification program:

Online / Self-Paced

Mobile-first design

Includes knowledge checks & self-assessments

Available in English, Spanish & Simplified Mandarin

Workbook / Classroom Instruction

Student Workbook

Includes quizzes & activities

Available in English

Provide Your Staff with an Industry Recognized Certification.

Watch your employees grow in their hospitality career! Successful candidates who complete the START program and pass the exam will achieve certification.

Certifying Your Staff Can Help:

  • Increase retention
  • Improve employee productivity & morale
  • Reduce turnover
  • Increase guest satisfaction

Contact Us for Information on a Custom Solution
for Your Organization

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